What the Best VOIP Service Ohio can Offer?

More and more companies are switching over to the best VOIP service Ohio. And it is easy to see why. This service is able to provide a great communication channel for companies. At the same time, it offers a wide array of features and functionalities that can help with improving the productivity of employees along with their collaboration.

What is a VOIP Service Provider?

A VOIP service provider is a company that offers communication solutions through the internet. Called Voice Over Internet Protocol or VOIP, this technology has the ability to place calls through the internet rather than through phone lines. 

When it comes to the best VOIP service Ohio, it offers more than just the ability to call other people through the internet.

Features of the Best VOIP Service Ohio

Conferencing

There are many features offered by VOIP services and none is more popular than the ability to do conference calls. Employees in organizations work with different people. It can be within their team, with other departments, or with other companies such as vendors. What this means is that not everyone can be around at the same time in the same place. But, being able to sit down and talk to one another is important in hashing out solutions or overcoming challenges in a shared project. 

This is where conference calls come in.

Different members of a team or different people involved in a particular project can all have a conversation together through a conference call through VOIP services.

But that’s not all. With the best VOIP service Ohio, it is also able to provide the group to chat together, send files to one another, collaborate on projects, share desktop screens, and even share calendars so that they can all be in-sync with their schedules. To some extent, it becomes a collaboration or project management tool for the team.

Call Recording

Sometimes, it is difficult to take down notes during an important meeting done through a call. This is why the best VOIP service Ohio offers the ability to record any and all calls so that people involved no longer have to jot down notes as the meeting goes along. This can be used as the minutes of the meeting later on.

Not only can it record audio calls, it can also record videos of the call as well if it is being used.

Call Management

It is important to be able to manage calls so that people are not tied to their phones. This is exactly what the best VOIP service Ohio does. It offers call management features such as voicemail so that callers are provided the option to leave a message. On top of that, the user can set voicemails to be sent to his or her email after it is recorded. It can even be set to do an audio-to-text translation so they can read it on their email instead.

Another important feature is call forwarding. Basically this allows users to set all calls to be forwarded somewhere else for a specific amount of time. For example, if the user is going to be in a different office for the next couple of days, all calls can be forwarded there. Or if he or she is going on vacation, all calls to that phone can be forwarded to the person taking over the post temporarily.

Automated Attendant

The best VOIP service Ohio also offers an automated attendant. It can screen all the incoming calls to the company and ask the caller specific questions. These can be answered using the number pad. Based on the caller’s answers, the call would be transferred to the correct person or department. This cuts down wrong numbers and has to manually transfer calls significantly.

InfoLink Technologies offers the best VOIP service Ohio. We have the people, the tools, and the equipment to provide your company with top of the line communication using VOIP technology. If you are interested in our service, you can contact us by calling 740 273-3464 or sending an email to info@infolink.net today.

nfoLink Technologies offers the best VOIP service Ohio. We have the people, the tools, and the equipment to provide your company with top of the line communication using VOIP technology. If you are interested in our service, you can contact us by calling 740 273-3464 or sending an email to info@infolink.net today.

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