IT Support Ohio

IT Support Ohio

Technology plays a huge role in any organization in Ohio. It is used in different departments in different ways. Computers such as laptops and desktops have become common tools inside offices. They make use of software specifically made to help achieve certain tasks. And, these devices are interwoven together to help when it comes to communication and collaboration within the company. To achieve all these however, they will need proper IT support Ohio.

IT support can be done in-house or through service providers. While having their own people to manage and maintain technology within the company sounds good, it can be a very expensive endeavour which not all can afford. A service provider can deliver IT support Ohio on many levels and for different purposes. They offer several services that can fit the needs of the company.

Types of IT Support Ohio

Network and Infrastructure

This pertains to the entire network of computers and devices in an office. There are different levels to this which includes:

  • Infrastructure setup – The IT service provider will plan and set up the hardware and software of the company.
  • Mobile network – Enabling wireless connection using capable devices from any part of the office.
  • Cloud infrastructure – Setting up any cloud-based software portal such as collaboration tools.
  • Managed storage backup – Providing the ability for staff to upload information or data into a protected, remote, backup system.

This can be a one-time or recurring service depending on the need of the company. Others opt to have the service provider do the initial implementation then have in-house people to maintain them. Others prefer full-time IT support Ohio from service providers so they do not have to worry about anything else.

Cybersecurity Management

A very popular IT support Ohio offered by service providers is cybersecurity. What this means is basically making the company’s computer systems and network safer against a range of risks and threats by using prevention techniques such as:

  • Anti-malware programs – Installing this software program into the company’s network to help catch and quarantine potentially hazardous programs such as viruses designed to infiltrate systems and cause problems.
  • Patch installation and maintenance – Software programs require constant updates to the latest patch to ensure vulnerabilities are covered and hackers are not able to bypass security protocols. This is one of the most important IT support Ohio services.
  • Data monitoring – By monitoring the data generated by the network, IT staff from service providers are able to remotely monitor what is happening and flag potential risks.

System Recovery

If something does happen to the network of a company, they will need to restore their systems. This IT support Ohio service includes:

  • Backing up systems, data and other relevant information.
  • Having a secure storage outside of the main office location.
  • Provisioning channels to restore the previous or latest backup.
  • Investigating what caused the system crash and providing new measures in order to safeguard the company from the same risk.

Communication Services

Every company needs to communicate. This can be with their customers or within the organization so they can collaborate. Either way, communication is an important IT support Ohio service which includes data, voice, and video calls using internet connection and compatible devices.

Data Analytics

Companies today, whether they are aware of it or not, are able to gather tons of data from their customers and from the industry as a whole. This data can be very valuable if they know how to use it. One of the services from an IT support Ohio managed provider is to analyze the data the company has and provide insights from the number. These insights can greatly help in product development, marketing campaigns, and other important decisions the company has to make. When it comes to valuable and innovative solutions to an organization’s most painful challenge, InfoLink Technologies is here to help. Our people can provide top-level IT support Ohio for any of your company’s needs. Whether it is hardware or software, we have the experience and equipment to get the job done. If you want to learn more about our different services, you can contact us by calling 740 227 4223 or sending an email to today.

IT Support Newark


601 Pittsburgh Avenue P.O. Box 1167
Mount Vernon, Ohio 43050

Sales: (740) 652-3780
Support: (301) 331-7774


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