Business IT Support – Why Your Business Needs It?

Your IT network infrastructure is the communications backbone of your business so you need to guarantee it remains healthy and running smoothly. One way to ensure this is by tapping into the expertise and services of a Managed Service Provider (MSP).

By entrusting your IT to an MSP, their team of skilled IT specialists will provide technical support and maintenance to all devices that connect to your IT network infrastructure.

Reasons Why You Need MSP IT Support and Services

Guarantee Excellent Managed IT Services

Excellent quality of IT support and services is the biggest advantage MSP support offer. They only hire IT specialists that passed their comprehensive hiring processes. Moreover, they also provide those IT specialists with extensive technical training to keep them up with the best IT practices and standards. This gives you the assurance that they will be able to provide top-quality IT support and services for your business IT network. 

MSPs also guarantee excellent services by equipping their infrastructures with well-tested and cutting-edge technologies. By constantly using top-notch tools, MSP support gives their clients assurance that they will only provide IT support and services of the highest quality.

Guarantee 24/7 IT Network Monitoring

When you hire an MSP, their IT team will guarantee 24/7 monitoring of your entire business IT network.  This factor is critical as tech problems can happen at any time. With qualified IT specialists constantly monitoring your IT infrastructure, they will be able to address those issues before they lead to prolonged network downtimes or service disruptions.

Also, MSP can either troubleshoot those issues remotely or on-site. With remote troubleshooting, they will be able to fix tech problems without visiting the affected device’s location. This allows them to more quickly respond and fix issues. However, in cases of issues that can’t be fixed remotely, your provider will send an IT technician to your location to personally fix the issue.

Strengthen Data Security

Businesses store confidential and sensitive data on their business IT networks. With this, they need to find a way to guarantee top-notch data security. 

By hiring an MSP, it’s IT staff will have the power to manage and organize all your sensitive files and information. These IT specialists will also set up extensive security strategies and protocols to strengthen the overall security of these data. This will guarantee you that all your business data remain safe and well-protected.

Save Operating Costs

Relying on the IT support and services of an MSP drives cost savings. Managing and monitoring your own IT infrastructure is costly. It forces you to purchase and integrate new technologies and solutions. It also requires you to hire a full team of IT system administrators and technicians to watch over your network. All these extra costs can be avoided when you get the services of an MSP.

An MSP support will provide you with excellent IT support and services using their own high-grade tools. An MSP also guarantees that only qualified staff will manage and monitor your IT infrastructures. With these, you will have excellent IT support and services without spending beyond your resources and capability.

MSP Support Focus on Core Business Functions

With a reliable MSP support handling the management and monitoring of your network, you can now focus on the core functions of your business. You can now focus on other high priority initiatives like new business strategies, building better client relationships and much more. With an MSP support providing 24/7 monitoring, you will be able to do these without worrying about the health of your IT environment.


Consider Info-link Technologies when looking for an MSP support to provide you excellent IT support and services. We’re a full-service IT company who provides Ohio-based businesses with strategic IT support and services to drive performance, enhanced security, and overall reliability.

Since 1995, Info-link Technologies has been at the forefront of providing top-notch managed IT services to improve operational efficiencies and strengthen network security.

Looking for a reliable MSP support to provide your business with excellent IT support and solutions?

Contact Info-link Technologies today.

Why Information Assurance (IA) is Important for Every Business

In a New York Times article, news correspondent Constance Gustke emphasizes that no business is ever too small to be digitally taken over by cybercriminals. In his report, he says that a San Diego-based toy store faced its ultimate nightmare when their system was hacked. What’s worse is that this wasn’t the company’s first time. Along with this era’s rapid advancement in technology, comes the convenient danger of being digitally compromised and put to harm. This is where IA (information assurance) should come in.

Every business, no matter how big or small, is bound to use a system or two to run and maintain the smoothness of operations. The harm here is if there is no security whatsoever protecting one’s IT technology. To many unaware of what information assurance actually is, it’s wrongly referred to as a classy, superficial service that’s less than optional for offices. Some think IA is a process where an IT expert examines your existing software, installs security updates and keeps it from receiving malware. 

But the truth is, IA is elemental to every business’ IT management plan to safeguard and ensure system and data integrity, availability, and confidentiality. IA serves as a warranty promising that information will be made accessible to authorized personnel when necessary. The need for online security assurance has never been more needed until today. 

For businesses that exchange and keep personal and property information using information networks, it’s the information inside these individual machines that call for protection. As we continue to face more network security issues, IA (information assurance) has continued to be a more vital professional necessity that’s crucial to the safety of one’s business data—both private and public. 

As this is a discipline in an evolving science, experts in this field should be adept to various IT secrets, trades, and professional software in order to counter cyber attacks and digital espionage. Right off the bat, it’s safe to say this is something not any person in business can learn overnight. Soloprenuers, no matter how sharp, quick-witted, and flexible, are not exempt from the need to work with IA experts. If you’re not entirely convinced yet, below is a solid list of what problems IA covers.

Conventional Business Problems Information Assurance (AI) Can Fix

Many businesses have management struggles in that the need to find a more effective and hastened way to handle one’s company network can be a challenge. IT outages are common, too. Not only do these harm your system, but they also keep your staff from being able to work efficiently, too. The absence of formal agreement also doesn’t forward your business’ cyber safety. 

All these mentioned it’s imperative that entrepreneurs choose to collaborate with an IT company that takes care of their business’ IA matters.

Here are the many perks a brand gets once you employ an IA services company:

An Information Assurance (AI) Company Can Guarantee Quick Responses to Your Needs 

Once you take advantage of an IA company’s services, you’re sure to always come first. Under this customer engagement solution, your concerns are taken care of first over non-priority clients. 

Information Assurance (AI) Includes Network Monitoring 

Network monitoring consistently records the standing of your network including bandwidth, mishaps, and other important indicators. As a result, you and your personnel will constantly experience can enjoy a stable environment. 

Information Assurance (AI) Provides Detailed Reporting

This form of documentation is incredibly important. Comprehensive reporting can present any file containing data on a plethora of digital facets. Whether it’s long-term or short-term, sudden or planned, IA can uncover any issues you’d like to be educated about. 

Information Assurance (AI) Guarantees Remote Network Support

You won’t be in your office 24/7. And that’s fine. With IA, your system is sure to be kept safe and protected wherever you are whatever time of day. An IA company can resolve server or network issues anywhere. Hence, your IT resources will always be up and running. 

Information Assurance (AI) the Handling of Server Configuration 

Server configuration management delivers premium productivity and EDR security by devising, deploying and implementing standardized server settings.

Information Assurance (AI) Includes Firewall Management

Firewall management consistently handles the effectiveness and the smoothness of your business firewall; an intricate system that calls for careful attention to make sure your business is kept protected at all times. 

Info-link technologies is a company that’s able to do all these and more. Having been in the IT industry for more than a decade now, Info-link Technologies can promise you the complete IT assurance package by outlining a customized information assurance plan at a reasonable rate.

Contact Info-link Technologies today!